RINJAZ · BUSINESS SERVICES
Knowledge Centre

Company Formation & Business Licensing

Mainland or Free Zone: Answer Four Questions

Mainland vs free zone in Dubai: four questions on customers, premises, approvals and banking that show which authority to ask before you commit to a route.

Editorial photograph illustrating Mainland or Free Zone: Answer Four Questions in the UAE

You have an activity, a budget and a shortlist split into two columns: Dubai mainland or a free zone. Official pages describe each route on its own terms, so their benefit lists will not settle it.

The choice turns on four questions about your business. Who will you sell to? Where must you be physically present? What approvals does your activity need? How will you bank and contract? Your answers do not decide anything. They tell you which authority to put each question to, and what to ask, before you commit. If you need the wider picture first, start with the Dubai business setup overview.

This article sets out what official pages say, where they differ, and a grid to fill in for your file or a board paper.

What the two words mean on official pages

The UAE Government Portal states: "Free zone companies operate under a different legal framework than mainland businesses, as they are considered outside the UAE mainland jurisdiction."

For Dubai, the Dubai.ae portal describes the mainland as "all areas of Dubai outside the free zones" and states that "the Dubai Department of Economy & Tourism (DET) manages registration and licensing". It describes free zones as "designated areas within Dubai", where "Each zone has its own rules, regulations, and regulatory authorities".

The Ministry of Economy and Tourism (MoET) states: "Entities established in free zones shall be subject to the laws and regulations governing the respective free zone authorities." It counts "More than 40 free zones" in the UAE and notes that "Services and facilities vary from one free zone to another". So "free zone" is not one option. Choosing between zones is a separate exercise, covered in the guide to choosing an emirate and free zone.

Why a list of benefits will not decide it

The official benefit lists reviewed for this article describe each route separately. The Abu Dhabi Department of Economic Development (ADDED) lists, for its mainland, "Wider Market Access: Access to the local UAE market without restrictions." For its free zones, it describes each zone as sector-specific. Those statements describe Abu Dhabi.

A benefit matters only if it touches how your business earns and operates, which is why the four questions start there.

Question one: who will you sell to?

The UAE Government Portal's page on running a free zone business states: "While they can trade freely within the free zone and internationally, access to the UAE mainland market is regulated." It then sets out the routes: "To sell goods or services locally, a free zone company must either work through a licensed mainland distributor or establish a mainland branch or company." And it adds: "Direct sales in the mainland are generally not permitted unless the company obtains the required mainland licences or approvals."

That wording does not bar a free zone company from serving mainland customers. It says access is regulated, and names the ways in.

On the mainland side, Invest in Dubai states: "If you're looking to trade within the UAE, or prefer not to be within a free zone, establishing a mainland company is the path for you." We did not find a Dubai or federal statement that a mainland licence permits trading throughout the UAE, on the u.ae mainland steps page, the Invest in Dubai mainland page or the Dubai.ae set-up options page reviewed on 20 September 2026.

The Dubai route for free zone establishments

Executive Council Resolution No. (11) of 2025, issued on 3 March 2025, is titled "Regulating the Conduct of Free Zone Establishments' Activities within the Emirate of Dubai". Its Article 3 states: "An Establishment may conduct its Activities outside of a Free Zone and within the Emirate, subject to obtaining any of the Licences or Permits specified in Article (4) of this Resolution."

Article 4 lists three options:

  • "a Licence to establish a branch of the Establishment within the Emirate";
  • "a Licence to establish a branch of the Establishment operating out of the Free Zone";
  • "a Permit to the Establishment to conduct specific Activities within the Emirate".

The Resolution also states that the two licences "will be valid for a period of one (1) year, renewable for the same period", and that "The DET may issue an Establishment with a temporary Permit, valid for a period not exceeding six (6) months". Licensed establishments must "maintain separate financial records for the Activities conducted outside of the Free Zone and within the Emirate". For a branch licence, it states: "The branch of the Establishment must be located within the Emirate." The Resolution applies to the Emirate of Dubai; we did not review equivalent rules for other emirates.

DET announced a Free Zone Mainland Operating Permit in a press release dated 8 October 2025. This article does not cover the permit's eligibility, fees or application channel. Ask DET directly.

What to write down for question one:

  • Who pays you: businesses or consumers, and where each is located.
  • Where goods are delivered or services performed.
  • The share of revenue you expect from UAE mainland customers.
  • Whether mainland work would be continuous, or a defined project that a permit for specific activities might cover.

Question two: where must you be physically present?

The UAE Government Portal's page on starting a mainland business states: "All businesses in the UAE must have a physical address to operate." It adds that, in Dubai, the rental agreement "must be registered with Ejari."

On the free zone side, u.ae lists what free zone authorities provide, including "Issuing, renewing and cancelling visas", "Furnished/semi-furnished offices", "Warehouse", "Labour accommodation", "Assistance with recruitment" and "Employee and family housing". Services vary between zones, so check what your shortlisted zone offers.

People are part of the premises question. The UAE Government Portal's page on working in free zones states that "free zone employees are sponsored by the respective free zone authority and not by their employer". It adds: "Each free zone authority has its own employment law", and that "The provisions set out in the employment contract must be in accordance with the Labour Law."

If a business centre or shared office is on your list, read how business centres work before relying on one. Confirm with the licensing authority whether a given address and the headcount you plan are accepted for your activity.

What to write down for question two:

  • Whether you hold stock, and where it must sit.
  • The number of staff who will need residence visas in year one, and where they will work.
  • Whether staff will need to work at client sites on the mainland.

Question three: what approvals does your activity need?

Start from the activity. On the mainland, u.ae states that "there are six types of licences. They are: industrial, commercial, professional, tourism, agricultural and crafts". The detail is in the guide to trade licence types.

In a free zone, u.ae lists legal forms including "Free Zone Company (FZ Co.)" and "Free Zone Establishment (FZE)", and cautions: "All free zones might not register all types of companies." Another u.ae page states that a free zone business "in some cases, might be additionally governed by another government entity".

Ownership is part of approvals. The UAE Government Portal states: "Foreigners are allowed to establish companies with 100 per cent full ownership, based on the provisions of Federal Decree-Law No. 26 of 2020 amending the provisions of Federal Law No. 2 of 2015 on Commercial Companies." The same page, citing guidelines published by Dubai Economy, notes an exclusion for "economic activities with a strategic impact, which relate to seven sectors". Dubai.ae says of full foreign ownership that "there are certain strategic sectors and activities where it is not permitted."

For free zones, u.ae states that companies "can be fully owned by foreign investors", while MoET's page on establishing a business in free zones qualifies foreign ownership with the words "up to". Check the ownership position for your own activity with the free zone authority you are considering.

What to write down for question three:

  • Your activity described in one sentence, as you would describe it to a licensing officer.
  • Whether it touches a regulated field that could need a second authority's approval.
  • Whether it could fall within a strategic sector, which you confirm with DET.
  • Whether your shortlisted free zone registers the legal form you need.

Question four: how will you bank and contract?

Banking

The Central Bank of the UAE's Rulebook, in its SME market conduct rules, states that banks "should seek to have appropriate systems in place" so that opening an account "can be completed within 3 business days". That applies where the bank has assessed the applicant as low risk and is satisfied with standard due diligence documents. It also states that banks "must have clear, transparent and consistent disclosure regarding the documentary requirements for the opening of a Customer Bank Account."

We did not find an official statement distinguishing mainland from free zone companies for account opening, on the Central Bank of the UAE Rulebook account-opening section or the u.ae page on running a business on the mainland, reviewed on 20 September 2026. So treat banking as a question for the banks themselves. Ask two or three banks for their documentary requirements, in writing, for a company licensed by each authority on your shortlist.

Government and corporate contracts

The UAE Government Portal states: "In order to be able to bid for government contracts, all bidders must register on the respective eProcurement system." The Ministry of Finance's federal supplier register lists "Free Zone Supplier" in its target audience, alongside "Domestic Supplier" and "Foreign Supplier", and lists the same documents for domestic and free zone suppliers.

For Dubai, Dubai.ae describes eSupply as "the official Procurement Portal for Dubai Government Tenders". We did not find a statement on whether free zone companies may bid for Dubai Government tenders, on the Dubai.ae government procurement page or in Resolution No. (11) of 2025, reviewed on 20 September 2026. If Dubai Government work matters to your plan, ask the procuring entity before you choose.

For private contracts, ask your largest prospective customers whether they accept suppliers licensed in a free zone.

Tax: what official pages say, and where they differ

RINJAZ is not a licensed tax adviser. This article describes published requirements. Obtain advice from a licensed UAE tax adviser before acting.

The Ministry of Finance states that "a Free Zone Person that meets the conditions to be considered a Qualifying Free Zone Person can benefit from a Corporate Tax rate of 0% on their Qualifying Income." It also states: "All Taxable Persons (including Free Zone Persons) will be required to register for Corporate Tax and obtain a Corporate Tax Registration Number." The UAE Government Portal says the regime "will continue to honour the CT incentives currently being offered to free zone businesses that comply with all regulatory requirements and that do not conduct business set up in the UAE's mainland."

Other official pages describe free zone tax differently. MoET says free zones "allow tax exemptions". ADDED lists "Exemptions on import, export, corporate, and personal taxes". Dubai.ae refers to "custom duties and tax exemptions". This article does not reconcile them. The Federal Tax Authority has issued a guide that "provides an overview of the conditions required to be met for a Free Zone Person to be a Qualifying Free Zone Person". Take your answer to question one to a licensed tax adviser, because the u.ae wording above refers to mainland business. The wider picture is in the UAE corporate tax overview.

Practical asset: the four-question grid. Fill in one row per question. Write facts, not preferences. In the "Points to" column, write M if the answer depends on mainland access, F if it can be met inside a free zone, or ? if you do not yet know. The grid does not choose a route. It shows which questions are open and who answers them.
QuestionYour answerPoints to (M, F or ?)Official page to readWho confirms
1. Who you sell to, and whereu.ae free zone page; Dubai Resolution No. (11) of 2025DET for Dubai mainland access; your free zone authority
2. Where you must be present, and with what headcountu.ae mainland steps page; u.ae free zone services pageThe licensing authority for the address; your free zone authority for its services
3. What approvals your activity needsu.ae licence types and legal forms pagesDET or the free zone authority; any second regulator for the activity
4. How you will bank and contractCBUAE Rulebook; MoF supplier registerThe banks you approach; the procuring entities you want to sell to
Tax (after question one)MoF corporate tax page; FTA guide CTGFZP1A licensed UAE tax adviser

Rules for reading the grid:

  1. Any row marked M, where you would sell directly to mainland customers, means you confirm the mainland route with DET before committing to a free zone licence alone.
  2. Any row marked ? is an unanswered question, not a tie. Resolve it before you sign a lease or pay a licence fee.
  3. A grid of F rows, with no ?, means you get your shortlisted free zone's answers in writing before you commit.
  4. A mix of M and F rows means you ask about both routes: a mainland licence, or a free zone licence with one of the Dubai options under Resolution No. (11) of 2025.
  5. Record the date and source behind each answer, so a board or a later adviser can check it.

When the framework points away from the heavier option

A founder may assume the plan needs both a free zone entity and a mainland entity. The grid can show otherwise, as two hypothetical examples illustrate.

A consultancy whose clients are all outside the UAE, with no stock and two staff, may find all four rows can be met inside a free zone. A mainland entity alongside it may add obligations the plan does not use. The question for the free zone authority is whether its activity list covers the service.

A free zone trading company with one defined project for a Dubai mainland client may not need a full mainland company. Resolution No. (11) of 2025 lists "a Permit to the Establishment to conduct specific Activities within the Emirate", and u.ae names working "through a licensed mainland distributor" as a route. Whether the permit fits is DET's decision, not yours or a provider's. Ask DET, and ask prospective distributors, before you set up a second company.

The reverse also holds. A business whose customers are all on the Dubai mainland may find that a single mainland licence answers all four rows, and that a free zone licence plus a mainland permit adds a layer it does not need.

Compare the actual costs of each route once your answers are written down. The Dubai trade licence cost breakdown sets out the lines to ask about.

Who decides, what you prepare, what a provider can do

RoleWhat it covers
The authorityDET, the free zone authority, MoHRE, any second regulator and the Federal Tax Authority each decide the matters within their remit. The licensing authority, not any provider, decides each application.
YouYour four answers, the evidence behind them and the final choice of route.
A licensed providerPreparing files, submitting them through the correct channel, coordinating steps and tracking progress, within its licensed activity.

For banking and contracts, put the question four rows to the banks and procuring entities themselves.

What this framework does not do

It does not choose a route, rank emirates or free zones, or set out setup steps. It turns a debate about benefit lists into four written answers, each tied to the authority that confirms it.

Information verified against official sources on 20 September 2026.

If you want support with the files for either route, contact RINJAZ to confirm availability, scope and quotation. RINJAZ is a privately licensed UAE service provider. It is not a government entity and does not act for any authority. A provider's role, within whatever its licensed activity covers, is to prepare documents, submit them through the correct channel and track progress. DET or the free zone authority decides each application, and no provider can promise the outcome.

COMMON QUESTIONS

Clear answers, without the clutter

What is the difference between a free zone and a mainland company?
The UAE Government Portal's page on running a free zone business states that free zone companies "operate under a different legal framework than mainland businesses, as they are considered outside the UAE mainland jurisdiction". Dubai.ae's business set-up options page states that DET "manages registration and licensing" for the Dubai mainland. The u.ae page on business regulations for free zone companies states that a free zone business is "governed by the free zone authority in which your business is set up" (pages reviewed 20 September 2026). Source: Official source ↗
Can a free zone company sell to customers on the UAE mainland?
The UAE Government Portal states that access to the mainland market "is regulated", and that to sell locally a free zone company "must either work through a licensed mainland distributor or establish a mainland branch or company". It adds that direct mainland sales are "generally not permitted unless the company obtains the required mainland licences or approvals" (page checked 20 September 2026). Source: Official source ↗
What does Dubai's Executive Council Resolution No. (11) of 2025 allow?
The Resolution, issued on 3 March 2025, states that a free zone establishment "may conduct its Activities outside of a Free Zone and within the Emirate", subject to a licence or permit listed in Article 4. The options are a branch licence within the Emirate, a branch licence operating out of the free zone, or a permit for specific activities. It applies to the Emirate of Dubai; ask DET how it applies to your establishment (text checked 20 September 2026). Source: Official source ↗
Do free zone companies pay corporate tax?
The Ministry of Finance states that "All Taxable Persons (including Free Zone Persons) will be required to register for Corporate Tax". It adds that a Free Zone Person meeting the conditions to be a Qualifying Free Zone Person can benefit from a 0 per cent rate on its Qualifying Income (page checked 20 September 2026). Other official pages describe free zone tax differently. Confirm your position with a licensed UAE tax adviser. Source: Official source ↗
Can a free zone company register as a federal government supplier?
The Ministry of Finance's service page for the federal supplier register lists "Free Zone Supplier" among its target audience, alongside domestic and foreign suppliers (page checked 20 September 2026). We did not find a statement on free zone companies bidding for Dubai Government tenders on the Dubai.ae procurement page reviewed that day, so ask the procuring entity. Source: Official source ↗
Is opening a bank account different for mainland and free zone companies?
We did not find an official statement distinguishing the two on the Central Bank of the UAE Rulebook account-opening section or the u.ae page on running a business on the mainland, reviewed on 20 September 2026. The Rulebook's SME market conduct rules state that banks "must have clear, transparent and consistent disclosure regarding the documentary requirements" for opening an account, so ask each bank for its list in writing. Source: Official source ↗
VERIFIED REFERENCES

Official sources

Primary government and institutional references used to verify this guide. Open any source in a new tab for the current authority wording.

  1. UAE Government Portalpage updated 16 Apr 2026
  2. dubai.aepage updated 14 Apr 2026
  3. moet.gov.aepage updated 19 Sep 2026
  4. moet.gov.aepage updated 18 Sep 2026
  5. UAE Government PortalOfficial guidance and service information
  6. UAE Government Portalpage updated 08 Apr 2026
  7. UAE Government PortalOfficial guidance and service information
  8. UAE Government Portalpage updated 13 Aug 2025
  9. UAE Government Portalpage updated 30 Dec 2024
  10. added.gov.aepage updated 24 Jul 2026
  11. investindubai.gov.aeOfficial guidance and service information
  12. dlp.dubai.gov.aeOfficial guidance and service information
  13. Dubai Department of Economy and Tourismpress release dated 8 Oct 2025
  14. UAE Government PortalOfficial guidance and service information
  15. UAE Government Portalpage updated 06 May 2026
  16. rulebook.centralbank.aeOfficial guidance and service information
  17. UAE Government Portalpage updated 30 Mar 2026
  18. UAE Government PortalOfficial guidance and service information
  19. mof.gov.aeOfficial guidance and service information
  20. dubai.aepage updated 23 Oct 2025
  21. mof.gov.aeOfficial guidance and service information
  22. UAE Government Portalpage updated 30 Mar 2026
  23. tax.gov.aenews item dated 26 May 2024
  24. tax.gov.aepage updated 20 May 2024

NEXT STEP

Turn the guidance into a clear transaction plan.

Tell us what you need, and we will identify the responsible authority, required documents and practical next step before quoting any service.

Start a service request →